Total War: Rome II had a difficult launch that fans have been decried. The game's creative director Mike Simpson is apologizing on the game’s official forums, informing players of what the dev intends to do for the next few weeks.
In the post, Simpson wrote, “Rome II is a big and complex game and, especially on PC, we are always conscious of the wide variety of different combinations of hardware out there and, while we do test extensively before launch, it is clear that we have failed some of you and we will look at the way in which launch games in the future."
He added, "Again, I know this is scant comfort to you if you have a set-up that is not performing well, but we do intend to fix your specific problem—whoever you are and whatever it is—as soon as we can.”
2% of players have been unable to launch Total War: Rome II thanks to game issues.