According to director Matt Firor over 85% of support tickets are related to 'black market' offences and bots are widely stalking bosses for loot in open dungeons. They have a "daily running battle" with them.
Serious duping exploits have been uncovered for the MMO undermining the game's economy and bank items are fearfully at risk from disappearing.
Currently the game's system where a single hit to a monster means that a player 'qualifies' for full XP and loot privileges is leading to huge exploitation, especially when there's an army of bots roaming Tamriel simply tapping monsters as players engage them to steal part of the glory and loot.
"I play the game every day; I see them too, and yes, they drive me crazy," Firor wrote of bots. "We have had a daily running battle with them ever since the game launched, and we continue to take measures to keep them away from players, even when it isn’t always apparent that we are." Currently they're scrambling to whack-a-mole bot accounts.
Reports of black market activity equate to over 85% of all support tickets to the Zenimax Online team. Firor says this shows the TESO community is an active part in stamping out cheaters and exploiters. Of course all these reports flooding in of gold farmers etc. are stretching their resources thin - response time is a concern.
Item duping with guild banks has also been discovered recently. "We did turn off guild banks to limit the spread of the problem, but that was only until we put up a new version of the game that fixed the exploit later that evening," he explained. A new version of The Elder Scrolls Online is due soon on the test server and the director promises many fixes.
The first adventure zone has been announced for TESO -- and it's ideal for 12 players.
Over 80% of support emails 'black market' related in The Elder Scrolls Online
24 April 2014 | By Simon Priest