BioWare has announced that the developer has found a fix for the import data bug in Mass Effect 3 that failed to properly transfer the face from Mass Effect and Mass Effect 2.
In a forum "We have fixed the issue of faces not correctly importing into Mass Effect 3. It will be included as part of the next Mass Effect 3 patch.", community manager Chris Priestly related,
He then warned that the update will undergo heavy testing and certification, so there's no set timetable for its release, stating, "The not completely good news is that I do not yet have a confirmed date for when the patch will be available. A new patch gets heavily tested by BioWare, EA, Microsoft and Sony before it can be released to the public. We all want to be sure that it fixes the issues it is supposed to fix and doesn't start any new issues (this is called testing or certification testing ). If a patch fails during testing, it is sent back, fixed again and retested until it passes. Then it is released to gamers. Until we know that the patch has passed certification testing, I don't want to give even a rough idea of the date, to prevent disappointment should it need further testing."
Mass Effect 3 was released three and a half weeks ago, and the face import bug has been secondary to the controversy over the game's end scenarios.