"Our support of the game wasn't up to snuff. We did that to ourselves by making a very difficult patching pipeline, so one of the first things we did was make it very easy to patch this game (DOW II)." said Ebbert.
“Before, it took us months to create a patch and get it out to the player, which sucked because we couldn’t react quickly enough to developments in the community, you know problems and things breaking the game, so our new patching pipeline allows us to respond very quickly which is huge.
“Our online service we were on at the time didn’t give us the robustness we needed for multiplayer. Firewall negotiation was weak and matchmaking was kind of ‘meh’ so with Games For Windows LIVE we‘ll be able to deliver a top-notch online service. They can handle the server load, they have great firewall negotiation, and then you have achievements. I think the player is going to get a lot more exciting multiplayer experience.”
Stay tuned for more news on Dawn of War II soon.