They're in "both businesses" and so can't favour one over the other, so it "really pays to listen" notes Jason Holtman. You listening?
"Part of what we’ve learned about that is you have to keep listening to your customers and you have to keep listening to developers, because we’re in both businesses: making games for customers and making services for developers. It really pays to listen," Valve's Business Development Director, Jason Holtman, told Ars Technica, reports VG247.
"Steam’s allowing developers to get a lot closer (to customers) and iterate more quickly,” he continued. “We’ve definitely learned a fair amount about people being connected.”
Also in the piece, Holtman waves the PC banner high and says publishers will come flocking back with big projects again soon enough. "I think you’re going to find big titles on the PC are actually going to start taking advantage of some of the things that the PC does really, really well..." he said.
"I think you’re going to see the big guys looking at what the small and medium guys are doing and saying ‘I don’t know why I can’t do that.'" Are Valve good with their ears, videogamer? I'm a little biased right now, I just got 18 THQ games from Steam for £26.