The Connacht Tribune is reporting that the customer support center in Galway, Ireland for The Elder Scrolls Online has been shuttered, resulting in the layoffs of 300 people.
The local newspaper states that the firings are a bit ironic, as Galway has "reinforced its positioning as a global hub in its other key employment sector – medical technology – with the announcement of two new high-tech manufacturing facilities in the city."
Reportedly, the customer support center now has a skeleton staff of about 5 or 6 persons, as a source told the Tribune "around half-a-dozen employees remain, to keep things ticking over, but things have been wound down there. It may be the case that things may pick up again if they have another (game) release.” In other words, Zenimax/Bethesda may return when they need additional customer support again. Neither company were available for confirmation of the layoffs.
The Elder Scrolls Online was first launched back in 4 April 2014 as a subscription-based MMO. The subscription was dropped a few months later, making it a pay-once MMO like Guild Wars 2.