"eternal load screen," which is said to be affecting "so few people" that they can't lock down the problem. Undead Labs beseech fans for help.
They ask for anyone who's suffering the freezes to extract and send the studio their save file, if they know how to do that. The team also need the exact model and manufacture date of your Xbox 360.
The studio reveals there's "nothing consistent in the reports" they're getting so far, and so need as much info as they can get from those getting stuck.
"What I need is… the exact model number and manufacturing date of your Xbox. How much space remaining on your hard drive and internal memory unit. This is not easy to track down. There is nothing consistent in the reports and other than the game crashing it appears to just happen at random," the developer.
“It could be hardware failure inside the Xbox, it could be the power supply is failing, it could be a bad sector on the hard drive (uninstalling and reinstalling wouldn’t fix that, as it would install back to the same place), it could be things are overheating inside (putting your hand on the Xbox cannot always tell you if something is overheating inside)."
“Now, that said, I’m not automatically blaming this on hardware failure," they clarified.
"To find what is causing this, we need to find the common element. I’ve been reading this post, pulling my hair out and contacting MS. I would recommend you do the same in addition to helping me out with information on what console your running on. If this is something we can fix, we would love to.”
Title update 2 introduced many bug fixes and tweaked some game mechanics, as well as enforced the changes from the first title update that didn't actually apply. Undead Labs is working on State of Decay for PC, with no date set.
Undead Labs asking players to help identify State of Decay freezes
02 July 2013 | By Simon Priest