This seemed to indicate that Activision is either storing player passwords on its servers in plain text format or in some retrievable version. This, of course, raises serious red flags as it makes them vulnerable to hackers. However, Activision denies it is storing customer data unencrypted.
According to an Activision rep, “All Call of Duty Elite personal data, including passwords are saved and stored using encryption. Call of Duty Elite does not store any sensitive data in plain text. Currently, the only time passwords are sent in plain text is upon request from the registrant and only to the registered email address.”
The company has also promised that it would no longer send emails with passwords in plain text, reassuring, ”We are in the process of altering our password recovery procedure so that passwords are no longer delivered in plain text. That change will be implemented as soon as testing is completed.”
There are currently over four million gamers registered to Call of Duty: Elite, with one million paying premium subscriptions.