In fact he believes it’s ”as a high a world-leading security system as is out there.” The company will remain vigilant against threats to make sure it ”isn’t interfered with again.”
It actually aided Sony in focusing, says Denny, ”it makes us try harder, it make us implement the best systems.” It showed a realisation of ”how loyal our supporters and fans and users are.”
”It was a difficult time, and it wasn’t great at all for our consumers to have to experience that,” said the senior VP, talking about the April downtime for PlayStation Network after it was hacked. ”We were the victims ourselves, as a company, of illegal activity, and of course you have to take lessons out of that. The first thing I say when I’m asked this question is that we rightly apologise to our consumers for the way that it affected them.”
”In terms of our learnings, of course we have to take that experience and move on, and make sure that our systems are more robust and more secure. That’s the best we can do, and we think we’ve moved to as a high a world-leading security system as is out there. It focuses the mind when things like that happen, and we’ll do our utmost to make sure that our consumers’ experience isn’t interfered with again.”
”On a practical level, and a learning level, it makes us focus, it makes us try harder, it make us implement the best systems,” he continued. In terms of ”positivity that you try and take from anything,” he said, it was ”really the realisation of how loyal our supporters and fans and users are. Once the system did go back up, all those guys came back very quickly. I think they understood that we were the victims of this activity as well.”
Are you now confident in Sony’s ability to protect PlayStation Network and its user data?