Gamers who have purchased Electronic Arts games like Dragon Age and Mass Effect know the annoyance of having to log into your account online to access the content you purchased digitally, but this probably takes the biscuit: a gamer whose account was suspended for ”profanity”, for accusing Bioware ”Have you sold your souls to the EA devil?”.
While seemingly mild enough, what happened next was that he lost access to his digitally purchased version of Dragon Age II.
Electronic Arts has confirmed that the user did lose access to his game, but states that it was an error. Being suspended temporarily from the forum should not have resulted in losing access to his game, stating ”there was an error in the system that accidentally suspended a user’s entire account. Immediately upon learning of the glitch, EA took steps to restore the user’s macro account and apologized for the inconvenience.”
What EA may be saying without explicitly saying so is that the person behind the suspension might have gotten… overzealous. It’s kind of scary when you think about it. It also reminds you that the EULA basically is telling you that the product you purchase - especially if it’s digital - doesn’t really belong to you. You’re “renting” that game from the publisher, and it can take it away from you if it wants.
