The good news? PC players can finally get their hands on From Software’s brutal fantasy sequel, Dark Souls II. The bad news? Some users are reporting various problems, including crashes to desktop and controllers not being recognised.
Publishers Bandai Namco have set up a support page on the game’s Steam Community site, and are encouraging players to post any problems they encounter there. Below you’ll find the main problems players have encountered thus far, taken directly from the support page.
-Game crashes upon start-up-
We are currently investigating and escalating this issue.
Some possible work-arounds can be found here: (http://steamcommunity.com/app/236430/discussions/0/558754259683457381/) Thank you Keys for the post.
We’ll keep this space updated as we know more.
-Reports of some previously VAC banned players are unable to play online in Dark Souls II-
We will update this space when we have more information on this topic.
-Dark Souls II does not recognize or take input from my controller-
If you are experiencing this problem, try the following:
“Open up Device Manager and under Human Interface Devices, right click and disable all HID-compliant game controllers, and if you have a G13 disable the Logitch G13 Joystick. Restart the game and it should work.
You may also need to disable any virtual HID-compliant game controllers as well.” Thank you Megabound for the post.
If you continue to experience this issue, please get in touch with our support team and let them know what controller you are trying to use. We’ll do our best to assist you from there.
We will continue to update this space with more information on this issue.
-Reports of players having issues with Keyboard and Mouse controls-
We are currently investigating this topic.
Please post here with detailed descriptions of your experiences.
We will continue to update this space with details as we have them.
Boasting improved graphical options, the PC version of Dark Souls II is available digitally and via traditional retail worldwide from today. The only exception being the boxed UK version, which was recently delayed to May 2.
