CD Projekt is under investigation by Poland’s Office of Competition and Consumer Protection (UOKiK) following Cyberpunk 2077’s launch issues and technical state. The agency is looking at developer CD Projekt Red’s efforts to fix the RPG’s major problems as well as how it its handling refunding disappointed customers.
Depending on the results of the investigation, CD Projekt Red could end up being fined up to 10% of its annual income by the UOKiK.
“We ask the entrepreneur to explain the problems with the game and the actions taken by him. We will check how the manufacturer is working on introducing corrections or solving difficulties that prevent the game from playing on different consoles, but also how it intends to act in relation to people who have filed complaints and are dissatisfied with the purchase due to the inability to play the game on their equipment despite the manufacturer’s previous assurances,” UOKiK spokesperson Małgorzata Cieloch told Dziennik Gazeta Prawna (via Google Translate).
The agency is currently waiting for explanations from developer CD Projekt Red, after which it will decide on a course of action. The publisher and developer may be required to provide those who purchased the game on last-gen consoles with additional digital bonuses.
PS4 and Xbox One users who didn’t have trouble running Cyberpunk 2077 at a decent framerate and without crashes – challenging the developer’s claims of the game running well on last-gen consoles – ran into a variety of technical issues and bugs. The RPG’s other versions ran considerably better but were also not devoid of issues.
Several hotfixes have been released in the time since launch, with the game’s first major patch being on the way. This, however, didn’t stop Cyberpunk 2077 from selling more than 13 million copies since launch. In our review, we found that there’s a great game between all the jank and issues.
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