According to the company, the class-action suit is “completely untrue and apparently based on a misunderstanding of the Authenticator’s purpose."
“Considering that players are ultimately responsible for securing their own computers, and that the extra step required by the Authenticator is an added inconvenience during the log in process, we ultimately leave it up to the players to decide whether they want to add an Authenticator to their account. However, we always strongly encourage it, and we try to make it as easy as possible to do,” it added.
As for as Blizzard hiding breaches from customers, “We explained the actions we were taking and let players know how the incident affected them, including the fact that no names, credit card numbers, or other sensitive financial information was disclosed. You can read our letter to players and a comprehensive FAQ related to the situation on our website.”
Blizzard went on to state that its players have overwhelmingly supported the company in this matter. “Blizzard deeply appreciates the outpouring of support it has received from its players related to the frivolous claims in this particular suit,” it reported.
Blizzard calls lawsuit "frivolous"
12 November 2012 | By JonahFalcon