In Wedgewood's "Of course for us it is frustrating to feel that half of our potential userbase won't be able to play online together immediately. I guess it could have some impact on sales, but really what we're saying to people at the moment is, you could be one of the first level 20 characters when PSN comes back online."with GameSpot, he stated,
"I know that a lot of people are venting their frustration at Sony and are quite angry about the situation, but you have to think that there are a lot of people there who have just had a horrific few weeks, because of a bunch of hackers," Wedgewood added, "These are individuals at Sony that are going through really really stressful periods, and it's very hard to protect your network against every possible threat.
He attributed his past employment to his sympathy, "There's always going to be something new and unexpected, and I'm an ex-server network analyst, so I suppose I'm probably more empathetic than your average person. It's because Sony have been providing such a great service, so you care about the fact that it's gone now. So in some ways, it is actually really a compliment to Sony."
PSN service was restored on May 15 in North America, and other regions. Australia and Asia are expected to get service today.