It seems that the launch of Sword of the Stars II has been having a few problems, as developer Kerberos's CEO Martin Cirulis is calling the game a "turnip" in its current state. Both Kerberos and publisher Paradox Interactive have sent out statements of apology for the game's buggy condition at launch.
The issues have been wide-ranging, from missing tutorials and tooltips to missing features promised in the manual. It doesn't help that the current build is, according to Cirulis, “a pile of blown apart code and unstable features.” Kerberos are currently working around the clock to fix the issue that currently plague the game.
Refunds will be immediately honored as well. Cirulis states, “If you demand a refund then I completely understand and you can be assured, the cost of that will make it directly to us. We will feel your 'voting with your dollars', you can be sure about that and we accept that as fair play."
Gamers who are willing to stick with the game and endure the numerous updates will receive "a free copy of the orginal SotS (to) help tide you over while we get this game shined from turnip to jewel."
Players who accept the free game offer have to contact the developer via.