After numerous complaints raised by the Overwatch community regarding the current balance and playstyle of Symmetra, Blizzard’s Jeff Kaplan addressed the issue head on in a recent community update. “We are looking at Symmetra. I don’t think changes for Symmetra are as easy as some minor number tweaks that will have her available and ready for play in a changed fashion very soon.”
Kaplan went on to talk about how that any change to the character would not be a small tweak and that the team was looking to do a drastic shift. “We’re not looking at making Symmetra a healer. What we’re looking at is making her more viable in more situations,” said Kaplan. This signals a possible drastic shift in core design for the character that could potentially remove her from the support class.
Other than that Kaplan would not give any specific details on any intended changes and stated that the Overwatch team will not release information pertaining to any change until it has been tested and approved. Kaplan signalled that any drastic change to Symmetra wouldn’t been seen until at least mid-November if not later.