The main hub in Star Wars: Zero Company is called the Den, and it's here that new Custom Operators can be hired (from the Recruitment Facility, for Credits).
With each Cycle, the Den provides a fresh roster of Custom Operators available for recruitment. Each recruit comes with a unique name, Talent, Primary Specialization, weapon type and backstory, giving them a distinct identity from the outset. Once recruited, many of these attributes can be modified to better suit the needs of Zero Company, while several customization options are also available for Authored Operators.
If the current selection is not suitable, the recruitment pool can be refreshed at any time. Players can also build their own pool of Custom Operators, giving them greater control over which recruits become available. The Den initially has limited space for new recruits, indicated by your Roster Capacity, so keep an eye out for opportunities to increase your allotment.
It’s also possible to further customize certain Operators via the Den’s Customization Facility, including appearance and outfits. Hawks and Custom Operators can also change their species.

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