A subset of Australian Fallout 76 players can now get refunds for the faulty title, after Bethesda parent company Zenimax admitted that its initial refusal of refunds contravened with Australian law.
Thus, players who attempted to have Fallout 76 refunded between 24 November 2018 and 1 June 2019 but were denied, can now safely request refunds again, as Zenimax is required to fulfill these requests.
Fallout 76 Refunds
“The ACCC [Australian Competition & Consumer Comission] has accepted a court-enforceable undertaking from three related video gaming companies after they acknowledged they were likely to have misled consumers about their consumer guarantee rights in relation to the online action game Fallout 76.”, a post on the comission’s website reads.
“The companies, ZeniMax Media Inc, ZeniMax Europe Limited and ZeniMax Australia Pty Ltd (together, ZeniMax), accepted that their actions were likely to have contravened the Australian Consumer Law (ACL).”, it continues.
This is yet another in the series of blunders Fallout 76 has seen since launch. Last month, the title introduced private servers but locked them behind a paywall that required users willing to play solo or with specific friends pay $100 a year.
Prior to that, the game’s Wastelanders update, which was supposed to add human NPCs, was delayed to 2020.
Fallout 76 is out now on PC, Xbox One and PS4.